After a day it finally deigned to connected but the commands don’t seem to do anything to the lock. Is it strange that individuals are able to get this functionality of multiple pins to work but ST themselves don’t? I am having the same problem. Strange. To pair the Amazon Echo Dot with the SmartCode 910 Z-Wave lock, the lock must first be paired to a Z-Wave compatible hub, like the Samsung SmartThings hub. I’ve Paired and Excluded, and nothing happens, no lights, no nothing. I have a second home I rent out as a vacation rental and need the ability to perform these tasks. Still nothing on pairs/exclusions. Different models of Kwikset smart locks are compatible with SmartThings, same as SmartCode 910. Both my locks take forever to report battery status. I’m hoping that I don’t have the pairing issues you guys seem to be having with the 910. When I push the button on the upper left a red light comes on for about 5 seconds but the SmartThings app just keeps “searching”, Wanted to send a thanks to @coryds for his help, he was able to illustrate the functionality of the app enough that I feel good about my purchase. With SmartThings, your home becomes a connected space that makes your life simpler, safer, and more entertaining. If they can’t help, the Kwikset goes back. I searched the forums and someone suggested to lock it, then pair it. The 911 Lever set displayed 75% with the same batteries and has since dropped to 60%. One of Kwikset’s best-selling smart locks, SmartCode 910 is available in both traditional and contemporary styles and a range of finishes, to complement a variety of home aesthetics. Its not perfect, but most the issues I’ve had is the lock sometimes not responding to a command when it is a part of a mode change with a couple dozen other commands going out to other devices. Hopefully it becomes integrated soon but in the mean time just want to make sure it will do what I need. I even made new network cables to put this hub next to the door. I purchased a SmartThings Hub (v2) yesterday. Its been nearly a year and the batteries are still at 83%. Read honest and unbiased product reviews from our users. Connected Things. I have a smartthings hub and a Kwikset 910. I also remember my first zwave devices I installed required the same, but worked fine when the HUB was moved away…even though no mesh existed at the time. That was in late october. Which SmartThings outlet, specifically? Hope to hear you find a fix soon. It is easy to use…however it is rather confusing. Alexa please lock the front door. The Kwikset documentation says even less than that, pretty much just “press the left button”. How did you pair your Kwikset 910 lock to the Smartthings hub? Is there anyone that has had some struggles, and what were they? Works like a champ. This code adds support for user codes with the use of a Smartapp. : Yes , the Kwikset 910 supports Alexa with the following commands Alexa is the front door locked? I emailed Smartthings support. Check the device is plugged in and/or has sufficient battery power. My lock for example has no devices between it and the HUB and wont pair unless the HUB is brought closer. 3 Finishes. ... Kwikset 910 ZWave. Anyway, here is the complete code I use that will work fine for ya. I’m hoping someone can help me out. I had tried everything to get it to work for over 2 hours. I know that the Vera controller works and was told that Smartthings was testing the ability. I will be installing the lock in April so I will be giving it a go then. Hundreds of partners, one magical smart home. Remove, reset, and re-add the device using the SmartThings App. I was trying to figure out why my main door reports lower battery levels than my kitchen door and I had to wait many, many hours for an update. Samsung SmartThings is really east to add devices to you systems. Powered by Discourse, best viewed with JavaScript enabled, And maybe it has a history – how can I find out. I have 3 installed and did notice with the last one when I put in 4 fully charged eneloops AAs Smartthings reports 50% even though I know they are 100%. (This does require modifying the door. Essentially you have to keep a log of what codes you have setup for which user number. ... SmartThings. I would just make sure which ever lock you get supports the number of usercodes you need. You cannot tell which users are already set up, so you may overwrite an existing code if you just put in a random number. ... Kwikset smart locks are offered by leading smart home solution providers and security systems. However, I will be using the devices in the house (sensors, thermostat, etc). Vivint is not active and I don’t plan on activating it. My Kwikset won’t pair, period. 3. The Kwikset 910 comes in either ZigBee or Z-Wave variants, not one product with two radios.. My guess is you have the Z-Wave Kwikset but haven't fleshed out your Z-Wave mesh network yet. The Amazon listing for the locks I have specifically state, "Does NOT work via Zigbee." I’ve got my multi-sensor working fine on the front door, got the presence sensor on my keychain fine, got the 910 itself on the front door working great with a PIN code, and I’ve checked to make sure that I’ve got the z-wave daughterboard and that I’ve got brand-new fresh batteries. I don’t know what scheme Kwikset is using to monitor the batteries, but I wouldn’t pay a whole lot of attention to it. Here is the full list of those smart locks: Kwikset SmartCode 912, Kwikset SmartCode 914, Kwikset SmartCode 916, Kwikset 888 Smart Lock, Kwikset Convert and Kwikset Obsidian.