Looking for a particular bulb? Visualize your home's potential. Connect a smart hub: In the Alexa app tap More > Skills & Games.Find your device's skill and tap Enable. Any ideas would be very much appreciated! I’ve done some searching through the forums here but don’t see anything quite like this. Try a different lamp and when turnning on and off wait a second (1 1000) count on each click on and off. Smart Home < By Category. With the Android device it will automatically connect to a bulb if there was only one smart device waiting to connect if there are two then the app will not do that. The Smart WiFi LED bulbs do use WiFi and thus can be setup without a hub. Once you're there, turn it off using the round, flat button at the back. If you don’t still have the box, it should be on the bulb … Try moving your In-Home Display closer to your electricity smart meter. 1. I have tried resetting the Smart Bulbs without any success (switching off both 3 and 5 times). My SmartLife bulb won’t connect to the app: “Device Installation Time Out” The thing is my other EXACT same model of light bulb connected in the SAME power source perfectly fine. I tested adding my LB200 by choosing the first option on the app, LB100/KL100 series, and I am successful! If that does not work, see if you can grab another phone. If your IHD3 is able to connect to Wi-Fi, it will show the following icons at the top of the screen: a group of curved bars; a group of straight bars; These could be together, as shown in the example below, or either side of the screen. Smart Light Bulb Troubleshooting. I ended up timing the OFF cycles very deliberately as 1-1000 and I also did six cycles. Now start Kasa, and install the smart bulb installation. If you're connecting to a particular Wi-Fi network for the first time: Select the connection from the list. Enter the password for the network, then select Connect. My bulbs have been working perfectly for over a year, and this happened yesterday out of nowhere. To find out the DeviceID of a Tuya-bulb, open the Smart Life app. Once successfully connected, go back to the app. I tried removing the bulbs from the app, completely resetting them, and adding them from scratch to the app. Wait until the app pairs with the phone and bulb. The bulb with white light flashing slowly. What is going on? Smart Bulb won't reset or reset to factory settings - does not blink 3 times. Step 7. Control from anywhere. the reset the bulb and see if you can now 'see' the 2.4ghz SSID and if so try and connect I worked with a tech support person on the phone this morning who was unable to solve the problem. For the next step, you need to check the modem. I continue to get the message to "please connect your iPhone to your wifi network to continue setup" when my iPhone is clearly connected to my wifi. Issue #5 – Amazon Alexa and Philips Hue Connection Problems. Bulbs. Smart Plugs. If the Wi-Fi network you wish to connect to is a hidden network, it won't appear in the list of available networks. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. This is an app quality problem. I just bought 2 GE Link bulbs. Anyway, first things first: we need the model number of the bulb. this should work as it worked for me more than thrice now. No luck. Solved after powering off anf on the iPhone twice. Two things I would try is to completly reset the bulb by turn the switch off and on five times, allow a couple of seconds so to not do it too quick. this should work as it worked for me more than thrice now. Connect a bulb or switch: In the Alexa app, tap Devices > All Devices.Tap the bulb or switch you want to connect. Please try and use another smart phone or if you happen to have a Android devie, try to install the bulbs that way. While I understand many options in this forum or on YouTube 3,5,7 times on/off), nothing worked for me. Control non-smart things. Therefore I cannot find and Wi-Fi connect my SMart Bulbs. TCP Smart lights can last up to 15 years*. The app connects and adds the bulb to my list of devices. Contact us T. 01536 201 503 Option 3 E. customerservice@tcpi.eu A. While my other smart bulb (Wipro) gets reset with thrice on/off, this TPLink LB100 series always a surprise. With respect to your iPhones, please restart them, and then try to add the devices back to Kasa. c) Complete smart bulb setup using Kasa app. Good luck. I have even tried the Gennie smart lights and they also won't connect. If you were to only have one bulb turned on, wait for it to boot up so you can see the TP_Link wireless network available (don't connect to is, stay on your main Wi-Fi). Some early models of black IHD3 aren't able to connect to Wi-Fi. I figured out the issue and I think there's a problem with the app. Issue with WiFi when setting up smart bulb. The light is maybe 3 feet away from the modem and I am sitting in between so they are in close proximity. I am trying to have one of my Smart LED bulbs discovered but it is not connected via WiFi and it is not showing up on the WiFi setting page of my phone. It seems the router wants to connect … I've tried using my Pixel phone and Samsung tablet, but no luck. Initialize the Xiaomi Yeelight smart LED bulb. Connecting a smart bulb and smart plug to the new ignite wifi I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. I removed the other bulbs so it's the only bulb. When this is the condition the bulb usually goes offline and needs to be reset immediately so first of all check if your Geeni light bulb needs a reset when it is behaving oddly. Support < Smart Home Products (C by GE) Smart Bulbs. You will find a Virtual ID, note it down. Smart bulbs acting up? My plan is to have 3 but I wanted to connect at least one first. Smart light won't connect to google home mini. If the Amazon Echo does not connect to your Philips Hue here is the solution: a. I am trying to set-up a TP-Link smart bulb using the Kasa app, and keep getting a message saying I need to connect to my WIFi network on my iPhone to continue the setup. I've tried deleting/redownloading the app, turning the WiFi off and then back on, and connecting to the network for the bulb, but nothing seems to be working. Schedule a Callback I’ve tried connecting closer to the router, closer to the device and even on a phone and iPad. Switches & Remotes. TCP confirms that each LED bulb is more economical as it uses 80 percent less power than a traditional incandescent bulb. Help! For the dysfunctioning bulb, I did delete the profile within the smart life app once before. This is the DeviceID of the bulb. For more information, visit Mygeeni.com. I have other smart outlets added to the app already, I don't know why the bulbs won't add. I'm not on a VPN or airplane mode when I'm connected to my home wifi. I'm having similar issue, the app and bulb was working perfectly until yesterday, where I can no longer control the light bulb, but the preset schedule is still working (switch on/off by itself according to my timer and brightness). It's weird because I've set-up bulbs on my same phone using the app before and it worked, but now it seems to be having a problem. To Reboot a Smart Bulb. Configuration status. a) Remove bulb . This happen after I install the latest iOS update, so I suspect it was linked to that, my wife has the same phone as I, and also updated iOS and app also no longer works. Screw the smart bulb into a light fixture and connect it to power. Smart Strips. Make sure your phone is not connected to a VPN or in airplane mode. Just two points to note - It’s not easy on the Status Smart app to find out how to change the device name, and also in the Skills section of the Alexa app when it asks for a phone number and password, type in your email address in the phone number box and in the password box use the password you used in the Status Smart app. Choose the Wi-Fi "yeelink-light-xxx" and connect. Even when I then go and connect to the bulb's wifi, I still get the same message. Copyright © 2020 TP-Link Corporation Limited. Thanks! Sometimes the bulbs need a reset. Enter "Settings" in your phone and WiFi interface. Good of Lenovo to inform us that we needed to move to the new app (NOT). @ry1206an  Found a quick fix on the forum, just restart your phone, and then it should works. If your walls are thick or the distance between your electricity meter and your In-Home Display is too large, it won’t be able to receive any data. b) Use another bulb socket holder/adaptor or another lamp and try on/of for 3-5 times and it should start blinking. Re: Smart bulb won't work with Hub other posts with similar problems (not with your specific device) have turned off smart setup which should be done anyway then split the networks then turn 5ghz. I am having exactly the same problem described by the original poster above. I try removing/reinstalling the app, disconnect/connect to my wifi, all doesn't work. Under discover it says "smart light found" but then when i go to add>set up device>setup new devices>my home it says "looking for devices" and then "no devices found". A LIFX bulb must have up-to-date firmware to connect to an Apple HomeKit. d) Plug it back to your original lamp . 2) It’s too far from your electricity smart meter. hi all, I have faced this problem of smart bulb going offline after power outages. However, they show up in my device list as “Thing” after I cancel searching. If you were to only have one bulb turned on, wait for it to boot up so you can see the TP_Link wireless network available (don't connect to is, stay on your main Wi-Fi). I scanned the QR code on the bulb and the Sengled Home app reads, "This device is either not a Sengled WiFi bulb or is not supported." Make sure your phone is not connected to a VPN or in airplane mode. Please fix the Kasa app. They are given a type of Acceleration Sensor Capability for some reason. Ensure that the HomeKit code is entered correctly. Tap the bulb you want to add, hit the three dots menu in the top right corner, and choose “Device Information”. Thank you! Take out the old bulb, screw the smart bulb in its place, and turn the fixture on again to power the bulb. The Lenovo Link Pro app fixed the issue. I connected to the TP-link wifi manually, try again, and I get same "Unable to connect" error message. Any tips or tricks to fix this? Wired Switches ... Connect With Us. All rights reserved. Re:Smart Bulb won't reset or reset to factory settings - does not blink 3 times. Check the M/N of the bulb; below is a picture of where the M/N is located: If and only if the M/N of the bulb begins with a "W" and the bulb has a QR code, do you have a Smart WiFi LED bulb. To Connect to a New Network. With flickering and buzzing bulbs the main culprit is usually a dimmer switch or a faulty bulb so you either need to check you dimmer switch for any defects or replace the bulb. I'm already connected to the network though, and keep getting the message. Turn off the main power, or unplug the lamp that your smart bulb is plugged into. If the Wi-Fi network you wish to connect to is hidden, it won't appear in the list of available networks. A smart bulb and a smart plug went offline after Christmas day after an update. I have an email thread with TP-link technical support, but I think they're stuck too. Make sure your light fixture is off before you change the bulbs to reduce the risk of shock. Install the smart bulb and cycle the smart bulb off and on six times in 1-second intervals(off-on-off-on-off-on), you will find bulb goes to flash slowly. My wifi works perfectly fine, and I have another one of the same bulb in a different part of the house that is still operating normally. Choose a light fixture in an area of your home that receives a good wifi signal. Case there is an Ethernet cable connected to the TP-link bulb wifi 3-5 times and it should works click... It seems the router, closer to the app off the main,! 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